Privacy Policy

Last updated: January 2025

Introduction

Trust Scaffolding (West) Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you use our website at trust-scaffolding.com or contact us.

Information We Collect

We may collect the following information:

• Your name, email address, and phone number when you submit our contact form
• Details about your scaffolding requirements and project
• Technical data such as your IP address, browser type, and pages visited (via cookies)

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide quotations
• Deliver the scaffolding services you request
• Improve our website and services
• Comply with legal and regulatory requirements

Cookies

Our website uses cookies to improve your browsing experience. You can choose to accept or reject non-essential cookies when you first visit our site. Essential cookies are required for the website to function properly.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website (e.g., hosting, email delivery)
• Professional advisers and regulatory authorities as required by law

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

• Email: hello@trust-scaffolding.com
• Phone: 07583 030 338

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.